Smart Blinds Chain Controller
1.Can I use it with any type of chains?
Yes, you can . You can add the smart blinds chain controller to your existing window blinds with endless chain or cord.
2.Is it possible to use any type , weight and size of shades?
Smart blinds chain controller support all horizontal blinds . Supported weight is up to 10kg , recommend shade size is : 8ft(2.5m)*12ft(3.5m)
3.Which smartphones are compatible with smart blinds chain controller ?
Smart blinds chain controller is currently compatible with IOS and Android phones.
4.What is the noise level for Smart Blinds Chain Controller ?
In normal operating conditions Smart Blinds Chain controller is raising your curtains at 45 db which is pretty quiet for a motor. Comparable to light traffic or refrigerator.
Also pls be sure to use suitable gear for the chain, and adjust its tension , make sure when that the chain is not too tight, this may sometimes raise the noise level.
5.Can I connector Smart blinds chain controller with Amazon Alexa , google home ?
Yes, you can
• To wifi version , connector with Amazon Alexa, google home directly
• To remote version , connector with Amazon Alexa, google home, HomeKit ( Through HomeAssistant )via broadlink RM Pro+
6.After the installation , can I move the blinds manually?
Unfortunately , this device is not available at the moment , but it is easy to take device out, then for manual.
7.Can I control the "Smart blinds chain controller" on multiple phones?
Yes, one phones can control multi controller, and multi phones can also control one controller.
8.The device does not respond when any button is pressed.
1) Press and hold the stop button for 10 seconds. The red light will flash, indicating successful power-on.
2) Not connected to power, please charge first;
3) If the equipment malfunctions, please contact your dealer
9.The direction of operation on the app interface is opposite to the actual direction the curtains move.
Method 1: Press and hold the up button for 6 seconds until the blue light flashes to complete the reversal;
Method 2: APP → More → Turn on "Motor Reverse" and reset the stroke.
10.The app is unresponsive after connecting to the internet.
The app can only control the curtains to move up and down after the "scheduling settings" are completed.
11.The product cannot connect to the internet
1) Restore factory settings: Press and hold the up and down buttons on the controller for 8 seconds;
2) Please note that the (mobile version) only works with 2.4GHz Wi-Fi and requires a strong Wi-Fi signal (the closer you are, the stronger the signal).
3) Turn on your phone's Bluetooth and press and hold the up and stop buttons on the controller for easier pairing;
4) Hotspot Connection: Press and hold the button and the stop button --- "Slow Flash" --- "Smart-life xxxx"
12.The remote control is unresponsive.
Check the battery level; confirm that the remote control pairing process has been completed.
13.Is there a warranty?
Yes, we gladly provide technical support during one years from the day of the receiving the product.
14.Are you a factory ?
Yes, we are factory, a factory professional in blinds field since 2007. Blinds chain motor is our new products, we got patent for this in China.
15.Can you do OEM for me ?
Yes, we accept all OEM order , pls connect and send your requirement.
16.Can you accept sample order ? How long can I get samples?
Yes, we accept sample order . Usually delivery 3-5 days after confirm.
17.How about the delivery time ?
It depend the order quantity. Usually sample order is 3-5 days, bulk order is 20-30 days after deposit received.
18.How does your factory do quality control?
Quality is the priority. We always attach great importance to quality controlling from start to the end.
Each items do quality test before delivery. Our factory has gained CE, FCC certification.
19.How about the payment ?
We accept L/C, T/T , Western Union and Money gram.
